University of Oulu

Huumorin käytön vaikutukset asiakkaan kokemukseen kasvokkain tapahtuvassa asiakaspalvelutilanteessa

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Author: Järvinen, Piia1
Organizations: 1University of Oulu, Oulu Business School, Department of Marketing, Marketing
Format: ebook
Version: published version
Access: restricted
  Theses with restricted access are only available for reading on the e-thesis workstations.
Pages: 25
Persistent link: http://urn.fi/URN:NBN:fi:oulu-202012153298
Language: Finnish
Published: Oulu : P. Järvinen, 2020
Publish Date: 2020-12-15
Thesis type: Bachelor's thesis
Subjects:
Copyright information: © Piia Järvinen, 2020. This publication is copyrighted. You may download, display and print it for your own personal use. Commercial use is prohibited.