University of Oulu

How usability is seen by software development organizations and their end-users?

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Author: Keränen, Toni1
Organizations: 1University of Oulu, Faculty of Information Technology and Electrical Engineering, Department of Information Processing Science, Information Processing Science
Format: ebook
Version: published version
Access: open
Online Access: PDF Full Text (PDF, 0.8 MB)
Pages: 40
Persistent link:
Language: English
Published: Oulu : T. Keränen, 2022
Publish Date: 2022-10-14
Thesis type: Master's thesis
Tutor: Rajanen, Mikko
Reviewer: Rajala, Joni
Rajanen, Mikko


Software usability is usually the main thing a user thinks of along with functionality. For user it is important that they can use a software with ease to do their tasks. They pay attention to how it feels to use a software. For software developers, usability can be more complex topic that needs attention. Developer organizations need to focus on usability in order to make a product usable and manage to achieve that goal. This paper discusses about usability, its benefits and measure opinions between developing organizations and end-users. Thesis is based around usability literature and two questionnaires, one for developing organizations and other for end-users. There were 22 developers and 14 end-users answering to the questionnaires.

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Copyright information: © Toni Keränen, 2022. Except otherwise noted, the reuse of this document is authorised under a Creative Commons Attribution 4.0 International (CC-BY 4.0) licence ( This means that reuse is allowed provided appropriate credit is given and any changes are indicated. For any use or reproduction of elements that are not owned by the author(s), permission may need to be directly from the respective right holders.