Factors influencing tourists’ intention to use COVID-19 contact tracing app
Ukpabi, Dandison; Olaleye, Sunday; Karjaluoto, Heikki (2021-02-15)
Ukpabi, D., Olaleye, S., & Karjaluoto, H. (2021). Factors Influencing Tourists’ Intention to Use COVID-19 Contact Tracing App. In Information and Communication Technologies in Tourism 2021 (pp. 504–516). Springer International Publishing. https://doi.org/10.1007/978-3-030-65785-7_48
© The Author(s) 2021. This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License ( http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
https://creativecommons.org/licenses/by/4.0/
https://urn.fi/URN:NBN:fi-fe202102154797
Tiivistelmä
Abstract
The purpose of this study was to develop and test a model that explores the antecedents of tourists’ acceptance of COVID-19 contact tracing app (CTA). Data was obtained from a crowdsourcing platform (Pollfish), in which 400 respondents answered the questionnaire. We used SmartPLS to analyse the data. Results reveal that trust and structural assurance have the strongest relationship. Furthermore, the relationship between trust and destination safety was positive. Finally, self-efficacy moderated the relationship between trust and intention, implying that trust was stronger for tourists who have higher levels of self-efficacy. Recommendations are offered.
Kokoelmat
- Avoin saatavuus [31657]