Social media as a knowledge transfer tool for intellectual capital accumulation during the international growth of small firms
Saari, Matti; Kontkanen, Minnie; Arslan, Ahmad; Hurmelinna-Laukkanen, Pia (2022-01-18)
Saari, M., Kontkanen, M., Arslan, A., & Hurmelinna-Laukkanen, P. (2022). "Chapter 5: Social media as a knowledge transfer tool for intellectual capital accumulation during the international growth of small firms". In Research Handbook on Knowledge Transfer and International Business. Cheltenham, UK: Edward Elgar Publishing. Retrieved Jun 17, 2022, from https://www.elgaronline.com/view/edcoll/9781788976107/9781788976107.00012.xml
© Editors and Contributors Severally 2022. This is a draft chapter/article. The final version is available in Research Handbook on Knowledge Transfer and International Business, edited by Z. Khan, S. R. Nair, & Y. K. Lew, published in 2022, Edward Elgar Publishing Ltd. https://doi.org/10.4337/9781788976114. The material cannot be used for any other purpose without further permission of the publisher, and is for private use only.
https://rightsstatements.org/vocab/InC/1.0/
https://urn.fi/URN:NBN:fi-fe2022061747353
Tiivistelmä
Abstract
This chapter focuses on an under-researched topic of the role of social media as a knowledge transfer tool for intellectual capital accumulations during international growth. We particularly focus on small firms and based on four case studies of such firms operating in the high-tech (software) sector in Finland, our paper offers interesting insights. Firstly, we find distinct elements and functions associated with different social media platforms in relation to intellectual capital accumulation and knowledge transfer. We further found that different elements of intellectual capital (human capital, relational capital and structural capital) have varying influences on knowledge transfer in the firms visible by their role in different organization functions. Finally, along with knowledge transfer, these elements of intellectual capital also offer different and unique strengths (opportunities) for small firms during their international growth journey.
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